Tendring Hundred

Tendring Hundred Water supplies drinking water to approximately 154,000 people and some 4,000 businesses within an area of 352 square kilometres across the Tendring Peninsula in northeast Essex.

We have two key sources of water.

• 80% of our water is drawn from an underground aquifer in Suffolk. It is of high quality and requires only basic treatment.

• The remaining 20% of our water is sourced from the River Colne and stored in an open reservoir at Ardleigh. This water requires more extensive treatment before being pumped into supply.

Our sources provide sufficient water to meet all the current needs of our customers.

We are one of the top performers in the British water industry. We continue to report excellent service levels against OFWAT’s performance standards which all fall within the top categories.

We are pro metering as we believe it is the fairest way to pay and it helps customers monitor consumption which reduces water wastage. More than two thirds of our customers are currently metered and this is the highest ratio for any water company in England and Wales.

The condition of our assets enables us to provide high levels of service and we intend to provide for sufficient asset maintenance to continue to provide high levels of service in future.

The Company is part of Veolia Environment, the World's leading provider of environmental services. Its associates in the UK include Three Valleys Water PLC and Folkestone and Dover Water Services Limited.