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How to read your water meter

The black figures are read for charging purposes and record your consumption in cubic metres. One cubic metre is equivalent to 1,000 litres. The meter installed will have numbers on a dial similar to one of the examples below:

 
= 234m cubed
or
= 234m cubed
or
= 234m cubed
If your meter has been fitted in a separate underground chamber outside your premises it can be looked at by lifting the cover. Around the edge of the cover there is a slot in which you can fit a screwdriver to lever open the cover. Under the cover there is polystyrene insulation which when removed will reveal the meter at the bottom of the chamber.
You will also find a stopcock in the meter chamber and this may be used to shutdown your supply by turning clockwise. Please do not overtighten the stopcock.
When you have read the meter please ensure that you replace the polystyrene and refit the lid correctly. Always ensure that the rim of the cover is clean and the cover is fully inserted.

Supplies that we may elect to meter
We reserve the right to meter properties in certain circumstances. For example:

  • where domestic use is not the pricipal use of the premises
  • where there has been a change of occupier of any domestic premises and charges have not been demanded from the new occupier
  • where any premises are empty awaiting occupation by a new occupier

Full details can be found in our Charges Scheme (PDF 387KB).

Why have one?
Apply for a water meter: the application form
Installing a water meter: things you need to do
Reading the water meter
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